F.A.Q
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Do you want to get information about the shipping process?
Your orders are delivered via UPS/Fedex within an average of 5 business days
following your payment information.
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Do you want to revise or cancel your order?
Please email usa@ulric-de-varens.com with your order number and
the reason for your request. Orders that have already entered the shipping
process cannot be changed or canceled.
Do you want to track your order?
When your order is shipped, your shipment tracking number will be displayed in the order information section.
You placed an order but it did not arrive?
You can track your shipment from the relevant shipping company using your tracking number.
Do you want deliver your shipment to an address other than the billing address?
During checkout, you can enter separate billing and shipping addresses. Your shipping address does not have to match your billing address.